Family needs	Nurses’ responses				Families’ responses				p-value
Family needs	Rank	N	M	SD	Rank	N	M	SD	p-value
To have explanations of the environment before going into the critical care unit for the first time	1	62	3.81	0.51	6	62	3.66	0.81	0.23
To have questions answered honestly	2	62	3.77	0.61	9	62	3.61	0.82	0.22
To know why things were done for the patient	3	62	3.77	0.53	8	62	3.63	0.68	0.19
To have explanations given that are understandable	4	62	3.76	0.56	2	62	3.81	0.40	0.58
To be assured that the best possible care is being given to the patient	5	62	3.73	0.52	3	62	3.79	0.45	0.46
To feel accepted by hospital staff	6	62	3.73	0.55	16	62	3.55	0.67	0.11
To know how the patient is being treated medically	7	62	3.68	0.59	20	62	3.45	0.92	0.11
To know specific facts concerning patient’s progress	8	62	3.63	0.63	13	62	3.56	0.84	0.63
To be told about transfer plans while they are being made	9	62	3.63	0.55	17	62	3.53	0.70	0.39
To feel that the hospital personnel care about the patient	10	62	3.60	0.69	1	62	3.84	0.37	0.02
To know exactly what is being done for the patient	11	62	3.58	0.69	4	62	3.69	0.67	0.36
To have directions as to what to do at the bedside	13	62	3.53	0.70	10	62	3.61	0.58	0.49
To feel there is hope	17	62	3.29	0.82	5	62	3.66	0.57	0.00
To have good food available in the hospital	19	62	3.26	0.94	7	62	3.65	0.60	0.00